Logistics Provider Cuts Alert Noise 75%+ with 24/7 Security Operations

Overview

Sennovate secured a nationwide logistics provider’s IBM i environment with continuous monitoring, custom threat detection, and automated response powered by Stellar Cyber Open XDR.

Sennovate partnered with a nationwide supply chain and third-party logistics provider to strengthen security across its critical IBM i environment, the system running its core operations and one that traditional security tooling often overlooks. Delivering Managed SOC, MDR, Detection Engineering, and Incident Response as a single engagement, Sennovate built continuous monitoring around the IBM i platform, engineered custom threat detection tuned to the provider’s environment, and enabled automated response through Stellar Cyber Open XDR. The result was end-to-end visibility into a platform that had previously been a blind spot, with threats surfaced faster and handled with far less manual effort.

About The Organization

The organization is a leading nationwide third-party logistics and supply chain solutions provider. Its continuously running operations depend on warehouse management, transportation systems, and electronic data interchange (EDI) workflows.

At the heart of this environment is mission-critical IBM i infrastructure, formerly known as AS/400. Protecting these systems requires security monitoring and response that support the pace of logistics operations while preserving business continuity.

The Challenge

The organization needed clearer visibility into security activity across its legacy infrastructure, faster response to critical events, and a consistent way to oversee security operations.

Limited Visibility Across IBM i Infrastructure

Large volumes of security and audit data made it difficult to distinguish routine activity from unauthorized access, privilege changes, and suspicious system behavior.

High Alert Volumes

Continuous network, system, and application activity generated significant operational noise. Without effective correlation and tuning, benign alerts could consume analyst attention and obscure genuine threats.

Rapid Response Without Operational Disruption

Security incidents required prompt investigation and containment while warehouse, transportation, and transactional workflows continued running.

Inconsistent Security Governance

Operational teams and leadership needed structured reporting on security trends, significant incidents, and SLA performance to support timely decisions.

Core challenge:

Build a continuously monitored security operation that could detect and respond to threats across critical IBM i systems without interrupting logistics workflows.

The Solution

Sennovate established a 24/7/365 Security Operations Center built around the organization’s IBM i environment, combining specialized detection engineering, automated workflows, and ongoing operational oversight.

Continuous SOC Coverage

Sennovate integrated IBM i security telemetry with Stellar Cyber Open XDR and provided Tier 1–Tier 3 monitoring, investigation, escalation, and threat hunting.

32+ Custom Detection Use Cases

The team engineered detections for suspicious authentication, privilege escalation, unauthorized system changes, suspicious job execution, and malicious network activity.

Alert Correlation and Tuning

Security signals were correlated and enriched to make investigations more focused. Continuous false-positive tuning reduced unnecessary alerts and improved detection quality.

Automated Threat Response

Automated workflows enabled malicious IP blocking and containment of identified reconnaissance and brute-force activity, accelerating action on detected threats.

Structured Reporting and Governance

Daily operational updates, weekly trend analysis, and monthly executive reporting gave stakeholders consistent visibility into SOC activity and performance.

Direct Communication and Escalation

A dedicated communication framework connected the SOC with client stakeholders to address security inquiries, escalations, and operational requirements quickly.

The Impact

Greater Visibility Across Critical Systems

Modern Open XDR monitoring brought the legacy IBM i environment into a structured security operations framework, improving visibility into suspicious activity.

More Focused Security Investigations

Detection tuning, correlation, and enrichment reduced low-value alerts and manual effort, allowing analysts to focus more effectively on validated security events.

Faster Response with Operational Continuity

Automated response workflows accelerated investigation and containment. Security containment activities caused zero disruption to supply chain operations.

Clearer Oversight for Leadership

A repeatable reporting cadence provided operational teams and executives with consistent insight into security trends, significant events, and service performance.

The organization gained a continuously optimized SOC operating model that supports its round-the-clock logistics environment while improving security visibility and response.