Inquire about the pricing plans
Patch Management as a Service
| Services - Patching | Essential | Advance |
|---|---|---|
| Multi-OS Patching (Windows, Linux and macOS) | ✓ | ✓ |
| OS and Third-party Patch Management | ✓ | ✓ |
| Software Deployment and Management | ✓ | ✓ |
| Scripting and Automation | ✓ | ✓ |
| Monitoring and Alerting | ✓ | ✓ |
| Real-time device health and performance monitoring | ✓ | ✓ |
| Support for hybrid and remote devices | ✓ | ✓ |
| RMM & Remote Access | Essential | Advance |
|---|---|---|
| Remote management tools | ✓ | ✓ |
| Role-based access control and SSO | ✓ | ✓ |
| Self-service portal | ✓ | ✓ |
| Credential management | ✓ | ✓ |
| Asset Discovery and Inventory | ✓ | ✓ |
| Activity Tracking and Reporting | ✓ | ✓ |
| Custom branding | ✓ | ✓ |
| API access | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Remote Access | ✓ | ✓ |
| Patch Management Platform | Essential | Advance |
|---|---|---|
| Platform set-up | ✓ | ✓ |
| Platform monitoring | ✓ | ✓ |
| Patch Administration & Support | Essential | Advance |
|---|---|---|
| Incident Management | ✓ | ✓ |
| Service Request Management | ✓ | ✓ |
| Change Management | ✓ | ✓ |
| RCA and Problem Management | ✓ | ✓ |
| Status Report | ✓ | ✓ |
| Support Documentation | ✓ | ✓ |
| Project Management | ✓ | ✓ |
| Ad-hoc patching actions | ✓ | ✓ |
| Comprehensive automation workflow | ✓ |
| Coverage | Essential | Advance |
|---|---|---|
| Support Coverage | 12x5 | 24x7 |
| Response Time (SLA) | 2 Hours | 1 Hour |
| Advisory | Essential | Advance |
|---|---|---|
| Compliance advisory | ✓ | |
| Audit advisory and reporting | ✓ |