Customer Identity Management immensely helps companies to turn unknown visitors coming to their site into valuable customers. It provides tools like user-friendly registrations, manage customer data and improve cross-channel user experiences and relationships. Customer identity and access management (CIAM) has become crucial for brands looking for better understanding of their customers to create personalized experience and promote enduring customer relationships – all while protecting their privacy, securing their data and minimizing IT maintenance.
Sennovate partners with Gigya, the leader in Customer Identity Management, to deliver customer identity and access management solutions. We manage end-to-end implementation, integration and managed services with Gigya. It works on the following principles.
CONNECT: Turn anonymous visitors into known customers with social and traditional registration tools that let you easily authenticate users and collect rich first-party data.
COLLECT: Consolidate social, behavioral, interest, transactional and all other data types into unified customer profiles while maintaining scalability, security and compliance.
CONVERT: Easily query and segment user records and integrate first-party data across marketing and service applications to create personalized experiences that convert.
Our Gigya Services are as follows:
- Gigya product Implementation
- Identity Plus
- Identity Enterprise
- Gigya Integrations
- Standard Integrations
- Custom Integrations
- Managed Services (End-to-End)
- Manage analytical platform functionalities
- Manage Customization
- Manage Integration